Privacy Policy for Velvet Rose Studios
Effective Date: October 2, 2024
Velvet Rose Studios is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website https://www.velvetrosestudios.com, make a purchase, or engage with our services.
By using our Site, you agree to the collection and use of information following this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services. This includes:
Personal Information: When you make a purchase or register on our site, we collect information such as your name, email address, billing address, shipping address, and payment information.
Automatically Collected Information: When you browse our site, we automatically receive information such as your IP address, browser type, and device information. This may include cookies and other tracking technologies like Google Analytics to analyze traffic and user behaviour on our site.
Order Information: If you make a purchase, we collect details of the products purchased, the amount, and the payment method used.
2. How We Use Your Information
We use your personal information for the following purposes:
To Process Orders: We use your information to fulfill orders, process payments, provide shipping, and manage returns.
To Communicate with You: We may use your email address to send you order updates, respond to inquiries, and share promotional offers (with your consent).
To Improve Our Services: We use analytical tools like Google Analytics to understand how customers use our Site and to make improvements to our products and services.
For Legal Compliance: We may retain and share your information as required by law, such as to comply with tax regulations or respond to legal requests.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners, including:
Service Providers: We work with third-party services like Stripe (for payment processing), shipping carriers, and email marketing services to provide essential functions of our business.
Analytics Providers: We use tools like Google Analytics to analyze traffic and user behaviour. Google may collect information on your activities across websites using cookies and tracking technologies. You can learn more about how Google collects and processes data by visiting Google’s Privacy Policy.
Legal Compliance: We may disclose your personal information if required to comply with legal obligations, enforce our Terms of Service, or protect the rights, property, or safety of Velvet Rose Studios.
4. Your Rights
Depending on your location, you may have certain rights regarding your data. These may include:
Access and Correction: You have the right to request a copy of the personal information we hold about you and correct any inaccuracies.
Opt-out: You can opt out of marketing emails by clicking the "unsubscribe" link at the bottom of our emails.
Deletion: You can request the deletion of your personal information, subject to legal and contractual restrictions.
Cookies: You can manage or disable cookies through your browser settings, though this may affect the functionality of the Site.
5. Data Security
We take reasonable precautions to protect your personal information. Payment data is encrypted and processed through secure payment gateways like Stripe. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Retention of Data
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law (such as for tax reporting).
7. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies for more information.
8. Children's Privacy
Individuals under the age of 13 are not the intended users of our site. We do not knowingly collect personal information from children under 13. If you believe that we have collected such information, please contact us so we can delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will update this Privacy Policy from time to time and post any changes on this page with the updated effective date. Please review this policy regularly for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Velvet Rose Studios
Email: kaylarose@velvetrosestudios.com
Phone: 615-267-3502